Included Features in all Telsome Hosted PBX

Full Control Panel+ info

• Complete configuration from your online Control Dashboard
• Remote access

Call management+ info

• Call transfer to other extensions and fixed and mobile numbers from outside your hosted PBX
• 3 way conference call
• Call waiting and call hold
• Music on hold and sound files
• Pick up a call from another extension

Auto attendant (IVR menu) + info

• Customers will be able to select the department they want to speak with and the hosted PBX will forward the call to it.

Customize your Welcome / not avaiblable / holidays messages + info

• Add messages to your hosted PBX that your callers will listen when calling your enterprise. Improve your brand image on every call.
• If you need a professional locution we will help you to get it at the best price.

Voicemail to email + info

• Each time someone leaves you a message on your voicemail you will receive and email with the message included. You will be able to listen to it from anywhere from your smartphone.

Call Queues + info

• Our Call Queue allows you to include both extensions and outside fixed and mobile phone numbers.
• There are different ways you can distribute incoming phone calls among queue members: ring all, least recently called, fewest calls, random with member penalty, round robin with memory, ring member in the adding order...

Incoming phone calls filters + info

• Filter incoming phone calls based on different information to distribute it to the right queue/agent. You can use the time, phone prefix of the caller, phone numbers called...

Working Hours + info

• Adapt your hosted PBX to your working hours by creating schedules based on day and time.

Call forwarding to any phone number + info

• Forward phone calls to any phone number, even if it's with another company.

Call Block + info

• Block incoming phone calls from certain phone numbers.
• Block outgoing phone calls to international phone numbers, high rates numbers, mobile...

Security + info

• Daily credit limits
• Allow registration only from your IP
• Outgoing call rules
• Higher security levels

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