Credit allows you to make outbound calls and you also use it to pay your monthly fee.
Yes, the service we offer is 100% focused on enterprises and freelancers who want to improve their communications.
No, when you use our phone service you are not accepting a minimum duration contract. The quality of the service you get and the customer support we provide you are the reason you are going to have a long term relationship with us.
Yes, you can port your phone number from a traditional provider to Telsome and also from Telsome to traditional providers.
The numbers you have with us belong to your enterprise or to you as a freelancer. And as the owner of the phone number you are free to move it from one company to another whenever you want.
If you wan to receive phone calls from that number in our phone system you have to port it. This this way you will have several simultaneous calls, automated messages and much more (with PBX).
You can also buy new numbers with us.
VoIP and PBX services need fiber Internet connection to work.
Enterprises that use PBX with mobile lines don't need Internet connection and phone calls work over the mobile network.
We recommend you to use VoIP phones, which are professional phones that connect to Internet and provide you the best quality as they have been designed specifically for the current communications tecnology.
When buying the phones to us you get the initial set-up, support and you are buying them at the best price as we want to ensure you use good phones that are not going to cause you any kind of trouble.Contact us to get the best quotation
You can also use other VoIP phones. In this case further set-up will be needed.
When using a mobile PBX you don't need fiber connection or VoIP phones as you will be using you smartphone with a Telsome sim card.
With PBX and VoIP services phone calls are charged per second and you can also buy flat-minute rates.
There are different flat-minute rates you can buy: to call Spanish fixed phone nubmers, Spanish mobile phone numbers and other international destinations.
This rates are automatically renewed every month and are shared among all enterprise users, with the only exception of mobile plans.
Not at all: when you buy us the phones you will just have to plug them in and they will start working: Plug&Play. So no expert is needed.
Yes, the configuration is included so you don't have to worry about how to make it work: we do it for you.
Yes, you have 24/365 access to the online panel where you can control everything.
Contact us or call us on 976 360 555 and we will help you