About us
About us
Telsome is the SMEs Communication provider that delivers managed and 100% unified fixed, mobile and PBX solutions.
Operating in Spain with the CNMC licences for Fixed, Mobile, Nomadic numbers and Internet fiber connection, Telsome has been working exclusively in telecommunications since 2004, located in Zaragoza, halfway between Madrid and Barcelona, and a national distribution network.
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Full integration between mobiles and hosted PBX, providing businesses with great flexibility, increasing productivity and being always ready to work remotely.
Specialized Customer Support, providing enterprises with fast and accurate answer to ther enquiries.
Contact
Long experience as a VoIP provider, as Telsome has being one of the firsts phone companies in Spain specialized inf VoIP services.
Growth Strategy
Telsomes growth strategy is based on human quality and healthy growth. Together they create an unstoppable wheel that benefits both the customer and the operator: the customer gets an exceptional service and customer support and Telsome grows constantly and has their customers fidelity.
Human Quality
Integrity, initiative, empathy, effort, knowledge and creativity are the qualities that guide the Team Telsome:
- Showing clearly the important information.
- Seeking the sale through the real improvement for the customer.
- Developing constantly new tools and features. Between 2017 and 2018 Telsome developed the Automated Surveys, Advanced Reports, STBA, Whisper, Smart IVR and Chrome Extension Click2Call (and more are being developed at this moment).
- Thinking like and listening to customers, users and colaboratos to learn what they need and help them.
- Constant learning and publishing articles and manuals to help VoIP users and technicians.
- Working every day to improve the service and customer support.
Healthy Growth
Growing a step by a step in order to have the technological and human resources that are necesary to maintain the quality of the service and customer support that are customer are used to.