Need help?

Quick Guide, PBX

Quick guide for controling your PBX with the keypad

With Telsome PBX you can access the following features by pressing keys on your device: 

  • VoIP Phone
  • Traditional phone connected to an ATA adapter
  • Softphone


Pick up phone calls of other extensions

*21- Picks up any phone call of the organization

*21(numer called)- Picks up the incoming phone call to the number dialed with is ringing in any extension.

*21(EXTENSION NUMBER)- Picks up the phone call of the extension dialed.


Other features

*66- Calls the last incoming missed phone call number           

*85- Enables anonymous phone calls

*65  Disables anonymous phone calls.


Call parking

#2- Sends your current phone call to parking.

*221- Unparks the first phone call found in parking.

*225- Unparks an specified phone call in parking.

*229- Unparks the last parked call.


Call transfer

#1(phone number / extension) . Transfers the phone call directly to the phone number / extension dialed.

*2(phone number / extension)- Transfers the phone call, allowing you to speak with the dialed phone number / extension before transfering the call. To transfer the call once you have spoken you have to hang up.


Call waiting

 *71- Enables Call Waiting

 *70- Disables Call Waiting


DND: Do Not Disturb

 *78- Enables the DND feature

*79- Disables the DND feature



*95- You can access to your voicemail messages.

*950- Enable/disable voicemail

*95(extension number)- Makes a direct call to your extension voicemail


Check Hosted PBX plans


Cookie usage

We use our own and third party cookies to improve the browsing experience, to obtain statistic data and to offer content and relevant offers. Responsible for editing the website Telsome Spain, S.L. See the cookie policy.


Privacy overview

We use cookies so that we can provide you with the best possible user experience.

Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the website you find most interesting and useful.

You can get more information, or know how to change the configuration, in our cookie policy

Own cookies

Own cookies must be enabled at all times so that we can save your preferences for configuring cookies.


Advertising cookies

This website uses advertising cookies to improve the delivery of advertising and therefore help us to optimize campaigns. And in turn our website.


Analytical cookies

Allow the anonymous identification of browsing Users and therefore the approximate accounting of the number of visitors and their trend over time. Anonymously identify the most visited and most attractive content for Users.