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Telephony to work remotely

Phone service options to work from home

If you need your employees to keep using your company phone lines while working remotely you should select one of this telephony options, or even mix them if necessary, and your company phone service while working from home will be ensured.

Furthermore, it is usual that business phone providers like us offer their customers Web Phone service for free. This service, as you can check in the video, allow employees to use their PBX phone extension on their laptops easily and even use advanced phone features, such as call transfer.

Web Phone para trabajar en remoto

WebRTC: using the phone with the computer

Use your phone number with a computer and Internet connection with no need of setting up anything.

Web RTC is the online tool that allows workers to use their phone extension with their computer over an Internet connection. The user does not need any special knowledge in order to start using it as they just have to access to a website and write their username and password. The IT department won't have to invest time in setting up each device and employees can start working remotely in minutes.

  • No installation needed.
  • Access with the browser: Chrome, Firefox.
  • Working in minutes
  • Call transfer and extension dialling included
web rtc web phone telsome teletrabajo unión call center
unión call center
trabajar en remoto con móviles integrados en la centralita

Mobile working with the PBX

Use mobile lines as PBX phone extensions with no need of apps or data usage

  • It is the easiest and more reliable solution as you only need to insert the SIM card in a mobile phone to start using it.
  • You avoid lan related issues and special configurations at each employees router as it uses mobile coverage.
  • Furthermore, they can totally replace desktop phones so you can delete duplicated costs and be always ready to work remotely.
encuestas automáticas para call center

VoIP software

Telephony software for computers are called softphones and allow users to call and answer phone calls. There are lots of softphones in the market. Some of the are free and you can use them with Telsome phone extensions.

Set up is harder than Web RTC although anyone can do it following the guides we provide for the main free softphones in the market.

teletrabajo con softphone zoiper teletrabajo con softphone grandstream wave
unión call center
teléfono IP para teletrabajo unión call center
teléfonos IP durante el teletrabajo

VoIP Phones

Users in enterprises that are already using VoIP phones can take the phones home and connect them to the router in order to keep using the lines remotely.

Based on the Internet connection some configuration adjustments may be requiered in order to make it work properly. The usual set up when using it at home is usually plug&play.

smartphones para teletrabajo con apps

Smartphones with softphone apps

Another very easy option is to use smartphones with sofphone apps such as Zoiper or Grandstream Wave.

Installation is similar to softphones in computers, a bit easier. They are very easy to use although they are not the best choice for incoming calls as they can disconnect every now and then and connect a couple minutes later automatically while users are not using it.

unión call center
desviós inteligentes a teléfonos unión
trabajar con desvíos

Smart call forwarding

With a Hosted PBX you can keep your current phone services and forward all incoming phone calls to the new PBX.

If call forwarding is done to phone numbers of other providers, employees will only be able to answer phone calls but not call using the phone number of the business.

videoconferencias meeting point con centralita

Meeting Point video conferences

Keep on meeting your team even if everyone is working from home and even share your screen during meetings thanks to Meeting Point.

With Meeting point you can meet your whole team and even your whole company and see everyones faces to make communitation more effective. Furthermoe, as no one will need to download and install any software you can even use it to meet customers and to be customers.

Meeting Point alswo allows you to share your screen so that you can show your software or use presentations during a meeting.

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