Unbeatable Quality
Our main goal in Telsome is to offer the highest phone quality service to enterprises. To do so we ensure you have the highest quality on every phone call and the maximum stablity.
Commited to your enterprise
When you use our hosted PBX you are joining a team of experts in communications willing to help you, advise you and set up your telephone system according to your goals.
Fast and effective support
In Telsome we are all qualified VoIP technicians. If you need a change, have questions or have a problem you can call us, open a ticket or send us an email and we will solve it in record time
Central-SIM PBX benefits for your business
Save money to your enterprise
- This PBX can make your enterprise save up to 80% of phone expenses when moving from traditional phone services.
Don't waste your time in learning PBX settings
- We set up the PBX and maintain it for you and each user can contact us directly if anything happens.
You buy a service with no expiration date
- Central-SIM PBX, instead of becoming an obsolete equipment with time, improves as time goes on as we are continuosly adding new features and improvements.
You buy an scalable phone system
- As your enterprise hires more employees and starts in new locations you will be able to easily add more numbers and users them to the phone system.
Main Hosted PBX Features
Full IVR+ info
Make customers happier by allowing them to directly speak to the right person.
Customers will be able to select who they want to speak with by choosing it from the given options.
Advanced automated days and hours+ info
Set your PBX according to your working days and hours and also holidays.
Mobile integration+ info
Keep answering phone calls when going out of your office by attending them from your Telsome mobile line: they work also as your phone extension.
Online PBX Dashboard+ info
Online PBX Dashboard access 24/365 where you can manage your PBX, add extensions and other services, check call reports and much more.
Call Detail Record+ info
Check on detailed incoming and outgoing phone calls done with your Telsome Hosted PBX.
You can search phone calls based on different data, such as phone number, call result, date, phone extension and much more.
Download customized CDRs to Excel.
Call Queue and Queue Statistics+ info
The call queue collects phone calls and distributes them among the agents connected to the queue.
You can check how many calls you are missing, average waiting times, and much more information that will help you improve customer service.
Call Transfer+ info
Transfer phone calls to phone extensions located on your office, remote locations, and Telsome mobile lines.
More user level features+ info
Direct call transfer, 2 step call, transfer, 3 way conference, call hold, DND (do not disturb), call park, anonymous calls, call block, call forwarding, direct pick up
Voicemail+ info
Get your voicemails directly on your email.
Encrypted phone calls+ info
Enable Encrypted phone calls to increase security in your communications.
Smart call forwarding rules+ info
Make special rules to divert phone calls to other phone extensions, numbers or locations when under special conditions, such us power shortage, no Internet connection, or just going out of the office.
Check full list
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